Courier service agents are individuals or companies that act as intermediaries between courier companies and their customers. They serve as representatives of courier companies and provide a range of services to customers, including pickup and delivery of packages, tracking of shipments, and customer support.
Courier service agents may operate as franchisees or independent agents, and they typically earn a commission on the services they provide. They may also offer additional value-added services such as packaging, labeling, and insurance, depending on the needs of their customers.
Courier service agents play an important role in the courier industry by providing personalized and efficient services to customers. They help courier companies to expand their reach and increase their customer base by providing local expertise and knowledge of the markets they serve.